Refund & Cancellation Policy
Policies
Refund & Cancellation Policy
This policy explains how users may cancel orders or request refunds for services/products purchased through our platform.
Cancellation Policy
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Cancellations are accepted within 6 days of placing the order.
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Cancellation is not possible if the product is already shipped or out for delivery.
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Perishable items (e.g., food, flowers) are not eligible for cancellation.
Refund Conditions
Refunds may be issued if:
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The item received is damaged or defective (reported within 6 days).
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The product differs from what was shown online (reported within 6 days).
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The seller/manufacturer approves the defect after inspection.
Products under manufacturer warranty must be handled directly with the manufacturer.
Refund Processing Time
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Approved refunds will be processed within 4 days.