Privacy Policy
Policies
Privacy Policy
Your privacy is important to us. This policy explains how Giantwheel Technology collects, uses, shares, and protects your personal data when you use our platform.
Information We Collect
We may collect the following information:
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Name, email, phone number
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Address and identity details
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Payment information (with your consent)
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User behaviour, preferences, and interactions on the website
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Transaction history
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Device information and browser data
Some information may be collected automatically for analytics and security.
Use of Personal Data
We use your information to:
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Provide and improve our services
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Process transactions and support orders
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Enhance user experience
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Troubleshoot issues
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Inform you about offers, updates, and services
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Prevent fraud and maintain security
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Conduct analytics, surveys, and research
You may opt-out of marketing communications at any time.
Sharing of Information
We may share data with:
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Internal group companies
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Business partners and service providers
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Payment gateways
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Logistics partners
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Law enforcement, when required by law
We do not sell your personal data.
Security Measures
We use reasonable security practices to protect your data from unauthorized access or misuse.
However, you acknowledge that internet data transmission can never be fully secure.
Data Retention & Deletion
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Data is retained only as long as necessary for business/legal purposes.
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You may request deletion of your account.
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Deletion may be delayed in case of pending transactions or grievances.
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Some anonymized data may be retained for analysis or legal compliance.
Your Rights
You may:
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Access or update your information
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Withdraw consent
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Request account deletion
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Reach out for grievances
Consent
By using the platform, you consent to the collection and processing of your data in accordance with this Privacy Policy.
Grievance Officer
(Insert Name)
(Insert Designation)
(Insert Address)
Phone:
Monday – Friday (9 AM – 6 PM)